Privacy Policy
Last Updated: 2nd April 2024
This privacy policy explains how Jack.tm (Grow & Grow LTD) (“we”, “our”, or “us”) collects, uses, and protects the personal data of users (“you” or “your”) who use our website and services.
1. What personal data we collect and why
- Contact Forms: We collect your name, email address, and any message you provide when you fill out a contact form. This data is used to respond to your inquiry and provide relevant information.
- Account Registration: When you sign up for an account, we collect your name, email address, and password. This data is used to create and manage your account and provide access to restricted content.
- Purchases: When you purchase a product or service, we collect billing information, which may include your name, address, and payment details. Payments are processed via secure third-party providers (e.g., Stripe).
- Google Ads Integration: If you connect a Google Ads script to our platform, we may collect performance data from your ad account (e.g. campaign metrics, search terms) to populate your reports.
- Newsletter and Marketing: If you opt in to receive updates, we may use your email address to send you newsletters or marketing emails. You can unsubscribe at any time using the link in the email.
- Website Usage Data: We use tools like Google Analytics to collect anonymised data on how you use our website, including pages visited, time on site, and clicks. This helps us improve your experience.
2. Who we share your data with
We do not sell your personal data. We only share it with trusted service providers to help us operate our website and deliver services. These include:
- Google Analytics & Google Ads: for tracking site usage and advertising performance.
- LinkedIn Ads: for targeting and analysing ad campaigns on LinkedIn.
- Meta (Facebook & Instagram) Ads: for retargeting and measuring effectiveness of our campaigns.
- Stripe: for secure payment processing.
- Email and hosting providers: for sending communications and hosting the platform.
3. Cookies
We use cookies and similar technologies to enhance your experience on our website. These may include cookies for site functionality, analytics, and advertising.
4. How long we retain your data
If you leave a comment or fill out a form, the data is retained indefinitely unless you request deletion. For registered users, data associated with your account is retained while the account remains active.
5. What rights you have over your data
You have the right to access, correct, or request deletion of your personal data. You can also request that we stop processing your data for marketing purposes.
To exercise these rights, contact us at [email protected].
6. Data transfers
We do not transfer your personal data outside of the UK or EU. All data is processed in accordance with UK GDPR and stored on secure servers.
7. Automated decision-making
We do not use your personal data for automated decision-making or profiling that has a legal or significant effect on you.
8. How we protect your data
We take data protection seriously. We use encryption, secure servers, and access control to ensure your personal information is safe.
9. Contact information
If you have questions about this policy or your data, you can contact us at:
10. Changes to this policy
We may update this privacy policy occasionally. We’ll notify you of any significant changes by posting a notice on our website or emailing you if you have an account.
